PRIVACY POLICY

Last updated: April 7, 2026

1. INFORMATION WE COLLECT

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Information you provide to us:

  • Account information (phone number)
  • Profile information (name, dietary preferences, allergies)
  • Recipes, meal plans, and grocery lists you create
  • Communications with us (support requests, feedback)

Information we collect automatically:

  • Usage information (features used, time spent in app)
  • Device information (device type, operating system)
  • Log information (access times, pages viewed, IP address)
  • Analytics data via PostHog

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your experience and provide AI-powered meal planning recommendations
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services

3. INFORMATION SHARING

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share information:

  • With service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
  • With AI service providers (OpenAI, Anthropic, Google) to generate meal plans and recipes — your dietary preferences and meal plan requests are sent to these services
  • For legal reasons (compliance with laws, court orders, or legal process)
  • To protect rights, property, or safety of Mise En, our users, or others
  • In connection with a merger, acquisition, or sale of assets

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. DATA RETENTION

We retain your account information for as long as your account remains open and as needed to provide the Service. If you request deletion of your account, we will delete or anonymize your personal information, except where we need to retain certain information for legal, tax, accounting, security, fraud-prevention, backup, or dispute-resolution purposes.

6. YOUR RIGHTS AND CHOICES

You have the right to:

  • Access and update your account information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your personal information
  • Request correction of inaccurate information

7. THIRD-PARTY SERVICES

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices or content of these third parties.

8. CHILDREN'S PRIVACY

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us at [email protected].